Set_sdconnect.bat / Please Contact the User Help Desk

[Eper]

I'm having trouble starting ConfigAssist.
The following message appears: "The service cannot be reached. Please contact the User Help Desk."
And a message appears that "set_sdconnect.bat" could not be executed.
I just installed Windows 11.
Thanks for your help.

 

[Eper]

After several attempts to constantly disable real-time protection, it now worked. Windows always automatically turns on real-time virus protection. I think that was the problem.
There are solutions to permanently disable real-time protection. You need to change the keys in the registry.

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[Eper]

If Defender and Antivirus are disabled and ConfigAssist does not start, you will have to start the Service manually.
Open Windows Services Manager (services.msc) and start "Mercedes-Benz ConfigAssist Service".